Privacy Policy
Craig - Psychotherapy
Effective Date: September 1, 2026
1. Overview
Craig Oolup - Psychotherapy is committed to protecting your privacy.
This Privacy Policy explains how your personal information is collected, used, and protected when you access this website.
2. What Information We Collect
We may collect the following information when you purchase or access the course through Thinkific:
Personal Information
- Name
- Email address
- Billing information (processed securely through third-party payment providers)
Technical Information
- IP address
- Browser type
- Course activity (e.g., lesson completion, login data)
3. How Your Information Is Used
Your information is used to:
- Provide access to the course
- Process payments
- Communicate with you about your purchase
- Improve course content and user experience
- Comply with legal obligations
4. Third-Party Services
Your information may be processed by trusted third-party services, including:
- Thinkific (course hosting)
- Payment processors (e.g., Stripe, PayPal)
These providers have their own privacy policies and security practices.
5. Data Storage and Security
Your information is stored on secure servers and reasonable safeguards are used to protect it from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure.
6. Your Rights (Canada)
Under Canadian privacy laws, including PIPEDA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses of your data
To make a request, contact: [insert your email]
7. Data Retention
Your information is retained only as long as necessary to:
- Provide the course
- Meet legal, tax, or regulatory requirements
8. Cookies and Tracking
The course platform may use cookies or similar technologies to:
- Improve functionality
- Track usage patterns
- Enhance your experience
You can adjust your browser settings to refuse cookies if you prefer; please note this may impact the overall functioning of the website, and courses within it.
9. International Users
If you access the course from outside Canada, your information may be processed in other countries where data protection laws may differ.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact:
Craig Oolup - Psychotherapy
Email: [email protected]